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Our philosophy is to lead the industry by helping companies understand more about the process of meeting their customers' needs , and enable simple and effective communication across multiple business purposes.

As new technologies evolve and consumers begin to adopt them, everymessage aims to be at the forefront of finding new solutions for our clients – maximising the potential of these new communication channels.

Deeper customer understandings with everymessage hybrid AI platform

From the very start of our AI journey we quickly understood and appreciated that every clients deployment of AI and their BOT requirement was unique. Whilst some clients were happy to use the core everymessage AI, embedded in to Workflow, other clients wanted to develop their own BOT using AWS to deploy across all areas…

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Integration with key Voice platforms

While the everymessage focus continues to be on providing class leading Omni-Channel digital solutions, many of our Clients still use voice, and due to the success they have found using our IVR solution and the automation and enhancements offered from everymessage AI, many are now wanting Orbit to become their seamless agent platform. During 2018,…

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Forthcoming developments in messaging functionality

During 2018, WhatsApp will launch a commercial API to deliver WhatsApp for business, which will bring many potential benefits to our clients. History tells us that there will be some security issues for certain industries, however, our focus to secure every conversation means that, when you are ready, we will have developed an appropriate solution…

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