Our Service Suite
We believe that you should be able to contact your customers in a way that suits them, and will give you the greatest chance of getting the response you want.
To help you make this possible, we have designed a suite of software tools and associated services that enables you to securely manage every type of communication with your customers from one central portal - whether SMS, MMS, email, web chat, post or phone calls. We have six core services in our portfolio:
Using these core tools, which have been developed and refined in house over many years, we can build a customised system that meets your individual business needs. It's also fully integrated with your existing systems and processes - providing detailed reporting on your customer contacts, and updating your databases in real time.
It also goes without saying that we treat the security of your data with the utmost importance, and so everymessage has been accredited to ISO 27001 for security since 2010. Click the link to find out more about our Security pedigree.
We work the way you work
By streamlining your communication processes, and minimising time consuming human intervention where it's not necessary, everymessage can help you to not only save money and working hours, but also to improve customer satisfaction
What also sets us apart is our ability to run a hybrid model of both cloud and on premise, which ensures security and real-time communication - as well as being able to handle replies all the way back to the host system, such as a case management or CRM solution.
But of course, we can't do any of this without a full understanding of exactly what it is that you're aiming to achieve. That's why all of our projects start with us listening to you.
Tell us what your communication challenges are - what your customers need, what you want to know about them, or what you want them to do - and we will find a solution that enables you to work more efficiently and more profitably.