Enabling

Intelligent Interaction

We understand that successful businesses need to engage with their customers across all channels - whether SMS, MMS, email, web chat, post or phone calls.

To make this possible, our solutions have been developed to help you build communications processes which 'close the loop' and lead to your desired outcome - whether that's a payment, a specific response or simply a re-initiation of contact.

We provide a bespoke communication system for each of our clients - built from the individual services we offer and managed via an intelligent, rules-based workflow system. These services include:

Orbit Interaction

Allowing your customers to communicate with you, in a way that is familiar to them.
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Mobile SMS

Enabling two way interaction with your customers, and helping you to get the result you need.
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Payment Automation

Giving your customers the ability to pay their bills from anywhere on any device, simply and securely.
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Print & Post

Integrating traditional postal mailings with online and mobile customer engagement processes.
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Voice Response

Enabling automated inbound and outbound interaction, to expand your communication routes.
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Secure Exchange

Sending secure document links via SMS and email, for fast and cost effective results.
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Mobile Microsites

Allowing your customers to engage with you more effectively and immediately, on mobile or tablet.
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How everymessage works
in the real world

We know it can be hard to grasp the benefits that everymessage can deliver, so we thought it might help to give you a real-world example. Click the link to see a simple explanation of how a finance department or debt collection agency might use our services to generate more payments.
Finance and Collections scenario

A Trusted Partner for
Cash Store

Cash Store is the leading provider of alternative financial services in Canada and has now expanded into the UK, with 27 short term advance branches. The company offers payday advance services and cheque cashing facilities to income-earning consumers.

Phil JohnsonWatch video

everymessage came across as flexible in their approach. The reporting, the feedback - they saved us money in a way that wasn't even in their service standards, and that was useful.

Phil Johnson
Cash Store UK